Transform patient engagements as the Lead Patient Experience Strategy Developer at Alexion. Focus on improving patient support programs through innovative design and thorough execution.
This role involves overseeing patient journeys and leading the implementation of robust support services within Alexion's rare disease sector. You will collaborate cross-functionally to introduce new initiatives, monitor effectiveness, and ensure compliance. Your strategic direction will help shape the future of patient services in healthcare.
Key Responsibilities:
• Develop and lead patient journey mapping initiatives
• Implement unique experiences for patients and HCPs
• Guide compliance processes for patient support offerings
• Engage healthcare professionals for program insights
• Manage budget and performance of case management partners
Requirements:
• Bachelor’s degree mandatory; MBA or advanced degree preferred
• At least 8 years in the healthcare industry
• Stron...