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Lead Operations Manager for Service and Customer Experience Excellence

Hospitality Full Benefits Career Growth
Company

Victoria Newitt Recruitment Inc

Location

surrey, Canada

Posted

June 08, 2026

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About This Opportunity

Shape the future of branch operations as an Operations Manager. Focus on team engagement, financial oversight, and surpassing customer expectations to drive growth in a service-oriented environment.

In this key managerial role, you will oversee operations at a busy branch, ensuring exceptional service in parts and shipping. Responsibilities include building high-performing teams, driving productivity, and fostering a customer-centric culture. Your expertise will help maintain profitability and enhance customer experiences across all departments.

Key Responsibilities:
• Manage all business operations including service and shipping
• Develop and train engaged teams through recruitment and mentoring
• Enhance customer focus and experience across departments
• Drive revenue growth by understanding customer needs
• Ensure compliance with health and safety regulations

Requirements:
• Proven experience as a service or ...