Client and Stakeholder management including client consultations, communication of expected completion dates and ongoing expectation management
Contribute to process management and improvement within the team by updating and creating documentation and runbooks in line with engineering standards
Provide advanced troubleshooting and support for Proxy issues
Collaborate with other IT & business teams to align proxy solutions with organizational goals
Contribute to change management process improvement by building standardized change implementation templates
Provide technical guidance and mentorship to team members
Required qualifications, capabilities, and skills:
Formal training or certification on infrastructure disciplines concepts and 5+ years applied experience
Hands-on experience in installation, migration and decommission suite of Broadcom (erstwhile Bluecoat) device...