Shape the future of HR service delivery at Atlas HXM, overseeing operations across the Americas. Ensure compliance and operational excellence in a multicultural setting.
As the Lead for HR Service Delivery, your focus will be on managing and enhancing HR service delivery for North, South, and Central America. You will lead a team of specialists, engage with clients and employees, and drive compliance with multiple employment regulations. Your role is pivotal in promoting operational integrity and the overall employee experience in a diverse environment.
Key Responsibilities:
• Oversee HR service delivery and operations in assigned regions
• Maintain compliance with employment laws and company policies
• Handle escalations and complex HR cases directly
• Establish high standards for service quality and performance
• Mentor and support HR delivery specialists on best practices
Requirements:
• Minimum 7 years of HR operations experience
• Knowledge of complia...