The Specialist, Delivery Lead is responsible for the efficient delivery of all customer products and will lead and direct the Delivery Specialists. This position is responsible for hands on training of new Delivery Specialists as well as the ongoing monitoring and follow-up of all route drivers. This position will place a strong emphasis on customer service and organization as well as the ability to direct the work of others. The Lead Delivery Specialist should be familiar with route balancing as well as other system functions in RACE, MS Word and MS Excel. May be responsible for Desktop Delivery Specialist
Primary Responsibilities
1. Provide training and coaching to new and existing Delivery Specialists. Provide technical training and problem solving resources. Provides input for performance reviews
2. Assist management with vehicle safety and building security issues. Allocates resources to insure timely deliveries as defined by custom...