Drive transformation at CBC/Radio-Canada as the Lead Analyst focusing on ServiceNow solutions. In this hybrid role, leverage your expertise to enhance technology integrations and project outcomes. This position is designed for a seasoned Lead Business Analyst, responsible for maximizing the potential of the ServiceNow platform. You will oversee a team, manage project lifecycles, and maintain strategic alignment with enterprise goals. Effective communication in both English and French will be vital in this collaborative environment. Key Responsibilities: • Lead and coach the analyst team for optimal deliverables • Manage workloads and prioritize tasks effectively • Guide technical alignment to the Legal, P&C/SSC portfolios • Oversee scrum ceremonies to ensure team alignment with priorities Requirements: • Bachelor's or Master's Degree in a relevant area • Minimum of 5 years as a Business or Systems Analyst • At least 3 years of hands-on experience with Serv...