Transform customer experiences as a Lead AI Architect at Genesys. Utilize cutting-edge AI to design scalable systems that enhance user satisfaction and business outcomes.

In this senior role, you will lead efforts in presales AI strategy while architecting advanced solutions integrating AI in customer interactions. You'll collaborate with various teams to create robust prototypes and provide training to facilitate customer understanding and integration of AI capabilities. Your technical leadership will shape AI endeavors at Genesys.

Key Responsibilities:
• Architect end-to-end AI solutions for optimal experiences
• Define frameworks for measuring AI success and quality
• Engineer contextualized AI interactions based on real-time data
• Mentor teams on AI best practices and system design
• Build seamless integrations with third-party APIs for enhanced capabilities

Requirements:
• Strong background in AI architect...