Role

The Latam Services Partner Manager is responsible for the end-to‑end management of a portfolio of Managed Services partners delivering services on behalf of Lenovo across Latin America. The role serves as the primary point of contact for assigned partners and acts as the central interface between partners and internal stakeholders. It focuses on partner onboarding, enablement, performance management, and governance, while driving continuous improvement and ensuring consistent service quality, contractual compliance, and scalable growth aligned with Lenovo DWS Delivery strategy.

Responsibilities

Partner Management and Enablement

• Serve as the primary point of contact and relationship owner for a portfolio of Managed Services partners across Latin America.
• Lead partner onboarding, certification, and enablement processes in alignment with Lenovo standards and regional requirements.
• Work with partners to define servi...