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L2 Production Support

Hospitality Full Benefits Career Growth
Company

Capgemini

Location

mexico, Mexico

Posted

June 05, 2026

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About This Opportunity

Industry - Sector: Financial Services – Banking

What you’ll do?
  • Work actively with team members to analyze and resolve application issues.
  • Identify defects, discrepancies, and trends by ways of code debugging or log analysis.
  • Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas.
What you’ll bring:
  • Experience as a L2 support engineer
  • ITIL Process experience with Service Mgmt., Knowledge Mgmt., Incident Mgmt
  • Hands‑on experience in SQL (Pl/SQL), Unix and Shell Scripting
  • Hands‑on Read and Debug Java Code

Work Underpressure, Quality at work, Results Oriented

What can YOU expect in a career with Capgemini?
  • Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
  • You will work alongside te...