Become the pivotal force at Kia Canada as the Director of Aftersales Leadership. Craft innovative service strategies that significantly elevate sales and customer loyalty.
In this key role, you'll lead the Service and Aftersales organization towards unprecedented growth in revenue and customer satisfaction. Your extensive background in the automotive OEM environment will shape the successful implementation of parts and service strategies aligned with corporate goals. Collaborate closely with national managers to develop effective programs and policies to drive excellence across the dealer network.
Key Responsibilities: • Direct the creation of integrated aftersales strategies • Optimize efficiency in service, parts, and warranty management • Maintain clear communication with executive leadership • Cultivate strategic partnerships and relationships • Monitor business performance and industry regulations