Start your career as a Junior Support Engineer at Axiell, focusing on application support for public service technology. This hybrid role invites you to make impact through hands-on customer interaction.
As part of the Registries and Vital Records team, your responsibility will be to assist customers with technical issues while developing strong problem-solving skills. You’ll collaborate with various teams to ensure efficient and effective service delivery, making it a fulfilling entry-level position.
Key Responsibilities: • Track and resolve customer support issues via Jira or Azure DevOps • Engage with customers to troubleshoot effectively • Validate software updates and fixes thoroughly • Maintain clear documentation for support inquiries • Partner with Product Development and QA for resolutions
Requirements: • Bachelor’s degree in Computer Science or similar • 1-2 years in a technical support role or e...