Join OXIO as a Junior Mobile Support Engineer and enhance your skills in telecom. This role is centered on real-time troubleshooting and analysis of mobile network issues.
Experience a hands-on professional journey at OXIO within a dedicated telecom team. You will collaborate with engineering and customer support to monitor and address core network problems, ensuring optimal performance. This position is tailored for those passionate about mobile telecom networks and their architecture.
Key Responsibilities:
• Monitor network performance and report incidents
• Conduct thorough troubleshooting of complex issues
• Work with mobile operators for live testing
• Develop KPIs for network performance monitoring
• Train others on troubleshooting best practices
Requirements:
• 10+ years of telecom experience in L3 support
• Expertise in mobile network signaling analysis
• Solid knowledge of OSI model and TCP/IP
• Experience with Grafana and ElasticSearch too...