Serve as one of the customer’s primary point of contact on client specific issues
Work closely with customers in North America, South America and Europe, suppliers in Asia and the sales team to ensure satisfactory customer order requirements
Process customer orders through to completion and posting of orders, manage incoming customer orders using a variety of communication medium (email, fax, and phone)
Issue PO, SO and monitor individual accounts in the SAP system
Communicate with customers and suppliers regarding costs, quotation, order status, product development, production schedule and delivery etc.; also, internally coordinate with logistic and accounting departments
Proactively follow orders to determine accuracy and communica...