LocationMexico City, Mexico- CategoryTechnology Careers- Job IdJREQ******- Job TypeFull time- Hybrid**Jr.Salesforce Application Support Engineer****About the Role**:In this opportunity as a **Jr.Salesforce Application Support Engineer**:- Drive continual service improvement and innovation in productivity, software quality, and reliability, including meeting/exceeding SLAs.
- Responsible for monitoring and analyzing business operational and technical key metrics.
- Effectively articulate complex problems, concepts, and solutions to varied audiences.
- Contribute to the strategy of the department and drive implementation of department goals that support the company's core values.
- Participate in complex initiatives such as large-scale upgrades.
- Partner with security, data center, and service governance teams to deliver compliance with internal and external standards, expectations, and certifications.
- Ensure documentation, processes, and procedures are upda...