🌴 JobsLeisure.com

Where Work Meets Adventure

← Back to Leisure Jobs

Jr Customer Support Associate (R/ Python)

Hospitality Full Benefits Career Growth
Company

NielsenIQ

Location

Bogotá, Colombia

Posted

May 22, 2026

Start Your Adventure

Join our team and work where others vacation

Apply Now

About This Opportunity

Job Description

Jr. Customer Service Associate will be responsible of offering service to Issue Management team. The job will focus on developing coverages of level 1 and 2 (using established coverage gobal playbook) in order to assure an accurate and timely input.

  • Expert on NIQ methodologies, global coverage playbook and local FMCG dynamic.
  • Responsible for ensuring a clean input from client shipments data to guarantee an appropiate analysis against NielsenIQ information.
  • Maintain continuos communication and support with Issue Management local team, to avoid misunderstandings, delays and guarantee quality in the analysis, working in partnership with them.
  • Adhere to Performance KPIs to improve quality performances and maintain work discipline.
  • Ability to manage complex and multiple databases.
  • Analysis: ability to interpret and inter-relate variables to obtain accurate insights from data
  •  Ability to propose pr...