Become a Seasonal Reservation Agent and help travelers navigate the best of Atlantic ferry services. Delight customers with your organizational skills and dedication to outstanding service in a supportive, on-site role.
This position is an ideal opportunity for individuals passionate about tourism and the Maritimes. You will be responsible for managing reservation requests while providing expert guidance and fostering positive relationships. The ability to train on-site and work flexible hours is crucial for this engaging full-time role.
Key Responsibilities:
• Handle ferry reservation calls professionally
• Build strong connections with customers
• Take accountability for inquiry resolutions
• Follow client compliance and risk processes
• Act as a tourism advocate for the Maritime regions
Requirements:
• Well-honed customer service skills
• Clear and empathetic communication style
• Strong attention to detail in a digital space
• Flexibility for eve...