Elevate customer experiences at IWG in Laval, Quebec as a Community Associate. Help foster a compelling community atmosphere while handling customer support needs.
In this engaging role, you will connect with a diverse clientele and assist them with their daily operational challenges. The Community Associate is vital in maintaining a vibrant environment where clients can thrive. Embrace the opportunity to grow your skillset while ensuring a positive community experience.
Key Responsibilities:
• Respond to customer service inquiries efficiently
• Plan and promote community networking events
• Maintain a welcoming and professional workspace
• Support customers with administrative and IT needs
• Ensure precise invoice management for services provided
Requirements:
• Minimum 1 year of customer service experience essential
• Excellent communication skills with a customer-first approach
• Proactive and positive mindset for problem-solving
• Competence in M...