Become our next Assistant General Manager, specialized in boosting membership and member satisfaction through proactive engagement. Lead your team to success in a vibrant environment.
As the Assistant General Manager, you'll be pivotal in expanding our center's membership base. You will manage the Amazing Trial Experience and ensure that all members are welcomed and assisted effectively. This role requires a blend of sales acumen and outstanding service delivery during lobby hours and through various member interactions.
Key Responsibilities:
• Facilitate engaging member trial experiences and follow-ups
• Oversee lobby operations to maintain high closing rates
• Respond to member inquiries through phone and text
• Coach and develop team members to meet objectives
• Manage ancillary revenue streams, ensuring proper staffing
Requirements:
• Experience in sales and member engagement
• Organized with strong emotional balance
• Competitively driven leader wi...