Position: Java Application Support Engineer - AWS Services Location: Toronto, ON Work Style: Hybrid (2 days per week in-person at Toronto office preferred) Skills: Digital : Amazon Web Service(AWS) Cloud Computing~Advanced Java Concepts~Incident Management Experience Required: 4-6 Key Responsibilities: Lead mid-tier application support for critical systems Troubleshoot and resolve production issues in Java-based applications Monitor and manage AWS-hosted environments Coordinate with development and infrastructure teams Ensure SLA compliance and incident resolution Drive continuous improvement in support processes Top 3 Required Skills: Strong Java application support experience Hands-on experience with AWS services Production support and incident management Top 3 Preferred Skills: Experience in banking/financial domain Monitoring tools (Splunk| AppDynamics| etc.) Strong communication and leadership skills