Join Ideal Siding as an IT Systems Administrator to oversee crucial IT operations, including WordPress management and user support. Embrace a flexible work-from-home arrangement.
Ideal Siding, a leader in home exterior renovation, is hiring an IT Systems Administrator focused on maintaining optimal IT services. This position requires collaboration with the IT Systems & Operations Specialist, ensuring effective support for the company's technological and web needs. You'll engage in user onboarding, vendor communication, and various IT operations while strengthening your IT skill set.
Key Responsibilities: • Act as the point of contact for WordPress and technical issues • Support daily operations for franchise partners and HQ staff • Manage helpdesk support and coordinate vendor tickets • Document IT processes and create knowledge base articles • Assist in implementing automation and process improvements