Job Description

Job Posting: Microsoft 365 and SharePoint Support SpecialistLocation: Primarily Remote (Up to four times per year onsite in downtown Toronto, ON)
Employment Type: 1 year full time contract, with possible extension.
Reports To: Manager, IT Services and Operations
Unit: Finance/ITPosition PurposeOur client is seeking a Microsoft 365 and SharePoint Support Specialist to support the IT SharePoint Specialist by providing IT Level 2 Support in response to the majority of Microsoft support requests that arise from business users.Primary ResponsibilitiesIT Level 2 Support (60%)

Respond to assigned tickets involving SharePoint, OneDrive, Teams or other Microsoft applications:

Permissions and external sharing;

Search issues;

Broken links, displays and bugs within platforms;

Restoring deleted files, sites, groups;

Changes or customizations to existing ...