Become an IT Support Specialist with MNP, focusing on enhancing user experience through effective technology management. This role emphasizes both local and remote IT support across Canada.
As an IT Support Specialist, you will be responsible for technical assistance on desktops and applications, ensuring all team members can work efficiently. By implementing and maintaining equipment standards and conducting necessary training, you will play a key role in MNP's technology strategy. Your skills in customer service and technical support will be highly valued in our collaborative environment.
Key Responsibilities:
• Provide comprehensive deskside support for team members
• Install and manage applications and hardware deployments
• Configure printers and troubleshoot technical issues
• Implement efficient support processes and standards
• Train colleagues using various support methods
Requirements:
• Relevant experience in IT support is advantageous
• Strong ...