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IT Support Specialist

Hospitality Full Benefits Career Growth
Company

ABATECH

Location

medellín, Colombia

Posted

June 07, 2026

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About This Opportunity

Variable shifts aligned with U.S. business hours

At ABA Tech , our IT team plays a key role in keeping employees connected, productive, and supported across the U.S. and Medellín offices. We’re looking for a proactive IT professional who enjoys solving technical issues and delivering excellent user support.

What you’ll do

  • Provide remote and onsite technical support for hardware, software, and connectivity issues
  • Troubleshoot incidents and manage support tickets through resolution
  • Support onboarding, user access, and device provisioning
  • Manage IT assets including laptops, mobile devices, and peripherals
  • Monitor systems, maintain documentation, and support compliance processes
  • Deliver high-level support to leadership and key stakeholders

What we’re looking for

  • Strong troubleshooting and communication skills
  • Experience with ticketing systems and user acc...