This job posting is for a current contract vacancy with our client. We are looking for an experienced Desktop Support Analyst to join our team on a contract basis in Belleville, Ontario. This hybrid position requires a minimum of three days onsite per week and focuses on providing exceptional Level 1 IT support to end users. If you are skilled in troubleshooting, user management, and working within Microsoft-centric environments, we encourage you to apply.

Responsibilities:

• Deliver Level 1 IT support to employees, addressing technical issues efficiently and professionally.

• Manage user onboarding and offboarding processes, including account setup and removal.

• Resolve daily IT support tickets, ensuring timely troubleshooting of hardware, software, and connectivity issues.

• Create and manage user accounts, group policies, and permissions within Active Directory.

• Provide technical assistance for mobile devices across Apple, Android, and Windo...