Come to one of the biggest IT Services companies in the world! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment. We are looking for an IT Support Analyst who wants to learn and transform their career. In this role you will: Provision, modify, and deprovision user access for Slack in accordance with documented procedures and security policies Respond to end-user “how-to” questions Slack and its out of the box and custom features. Troubleshoot and resolve basic to intermediate Slack issues, escalating more complex problems when appropriate Provide first-level support for common Windows operating system issues that might be adversely affecting the Slack desktop application. Manage multiple open issues ...