The IT Specialist will help maintain and provide day-to-day IT systems-related support, ensuring optimal performance of servers, end-user systems, applications software, and networks is available 7/24/365. The specialist will also support staff and help improve the process of the various IT systems. Expertise in different operating systems and networking protocols is essential. The specialist must handle confidential information professionally.

MAIN RESPONSIBILITIES

REGULAR RESPONSIBILITIES

• Customer Service
• Resolve problems promptly and use effective and respectful communication.
• Provide identity and access management for all user accounts, network accounts, and permissions across assigned business line applications.
• Administer and manage various services (e.g. DHCP, DNS, NFS, SSL certificates, Remote Desktop Services, Office 365, Azure AD, Exchange, Teams, SharePoint, OneDrive, and Payment).
• Onboard staff ...