We are seeking a motivated, hands‑on IT Specialist to support the company's technology infrastructure, systems, and end‑user support services. Reporting to the IT Manager, this role will primarily support Eastern Canadian operations and project teams while working collaboratively with the IT Manager and Western operations to ensure consistent support coverage across the organization.

This is a newly created position that offers an exciting opportunity to help shape and support the growth of the company's IT function. While the role works closely with the IT Manager, we are seeking an individual who is self‑motivated, resourceful, and capable of working independently to identify issues, implement solutions, and support users across multiple locations.

Key Responsibilities

• Provide Tier 1 and Tier 2 technical support to office and field personnel.
• Troubleshoot and resolve hardware, software, network, and connectivity issues.
• Support o...