Join the team as an IT Service Desk Analyst with a focus on Asset Management in the Greater Toronto Area. This on-site role involves hands-on IT support, enhancing the technology experience for employees.
In this detailed-oriented, 6-month contract position, you'll manage Service Desk operations and oversee the full lifecycle of IT assets. Collaborating with a team of service desk analysts and technicians, you will help streamline processes while ensuring employee equipment readiness. Your contributions will significantly influence daily operations and long-term planning.
Key Responsibilities: • Assist with technical issues and device readiness • Manage IT assets lifecycle, including procurement and disposal • Configure devices to security and build standards • Track and reconcile asset records accurately • Coordinate inventory control and equipment staging
Requirements: • 3+ years of IT support or asset managem...