Jade Global Software Mexico, S.A. DE C.V is seeking an IT Support professional to manage escalated tickets, provide support across various technologies, and enhance customer satisfaction.This role requires 3-5 years of experience in the IT industry and a bachelor's degree in a relevant field.The ideal candidate will have strong analytical and problem-solving skills, excellent customer service abilities, and experience in troubleshooting network issues.Join us to make an impact in providing stellar technical support to our users.
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