A leading IT service company in Toronto, Canada is seeking a professional to oversee end-to-end IT service delivery, ensuring alignment with business objectives. The candidate will lead incident management, collaborate with stakeholders, and drive continuous improvement initiatives. Experience in service delivery management, team leadership, and vendor negotiation is essential. This position offers a salary range of CA$ 90,000 - CA$ 120,000 per year and aims to promote a diverse and inclusive workplace.
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