**Requisition ID:** 248650 **Employee Referral Program – Potential Reward:** $0.00
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**_Purpose_**
Facilitates all Problem Management Processes.
**Accountabilities**
The IT Problem Manager will:
+ process and tools to support adoption of the problem methodology required by a project, initiative or steady state to resolve an issue. + Facilitate and support problem communication and forum efforts
+ Facilitate and support the design, Facilitate in the development, refinement, and execution of all problem management processes. + Responsible and/or chair the problem management review (major & 911 incident) processes throughout the Enterprise. + Responsible and /or chair post-mortems providing the identification & publication of root cause for incidents along with placing measures t...