IT Operations & Support Specialist (Western, Solta, Central European countries and CIS)

Job Location: Belgrade, SRB

Job Requisition ID: 15330

Join our global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes to our patients. We are all in it together to make a difference. Be a part of a culture that doesn't just wait for change but actively creates it—where your skills and values drive our collective progress and impact.

**Responsibilities:**

+ Coordinate, monitor, and govern ticketing system operations, ensuring full traceability, timely resolution, and SLA compliance
+ Develop, maintain, and enforce Change Request procedures and related documentation
+ Manage IT procurement across Europe, including technical specifications, vendor coordination, and full administrative compliance
+ Oversee the IT warehouse in Serbia, including stock control, asset lifecycle management,...