Job Title: IT Operations Support Analyst Job ID:

Job Location: Toronto, ON (Onsite 5 days a week)

Job Travel Location(s):

# Positions: 1

Employment Type: W2

Duration:Long Term

# of Layers:0

Work Eligibility:All Work Authorizations are Permitted – No Visa Transfers

Key Technology:

Job Responsibilities:

Collaborate : Interface effectively with other support teams and vendors to ensure seamless communication and coordination. This includes working closely with cross‑functional teams to resolve issues and implement solutions efficiently.

System Coordination : Coordinate and support system changes, user builds, and desk moves. This involves planning and executing hardware and software installations, ensuring minimal disruption to operations, and maintaining up‑to‑date documentation of system configurations.

Incident and Problem Management : Manage incident and problem reporting proc...