My scope of work includes: • Keep abreast of industry trends and practices and update knowledge and skills to improve the product and service offering. • Diagnose hardware and software problems and replace defective components. • Perform data backups and disaster recovery operations. • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Design, configure, and test computer hardware, networking software and operating system software. • Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes. • Confer with network users about how to solve existing system problems. • Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. • Focus on the rejuvenation o...