Who we are Simnet is not your average managed service provider. We are NOT a break/fix shop, we are dedicated and passionate IT personnel that focus our energy on top of the line solutions that are tailored to suite our clients needs. We value learning, we value transparency, and we value our employees.
We are in search of our next superstar. As the L2 Support, you are the escalation point as well as primary on client projects. If you have superb troubleshooting skills and want to be hands on with the newest technology, then Simnet may be a great fit for you.
What Youll Do Evaluate documented resolutions and analyze trends for ways to prevent recurring issues. Assist in software releases and rollouts Be a documentation wizard! Leaving detailed notes on requirements and solutions. Be hands on with numerous applications.
No two clients are alike and so there is no end to the variety of things you will work on each day Be the escalation point for the L1 team and he...