Join MNP as an IT Coordinator and support our Technology - Support Services team. Bring your passion for technology to enhance team efficiency and effectiveness across Canada.
In this role, you will manage deskside support, facilitate application deployment, and oversee the maintenance of technological equipment. Ideal candidates will deliver exceptional customer service, have a strong foundational knowledge of IT, and be comfortable providing training to colleagues. Flexibility and adaptability are essential qualities for this position.
Key Responsibilities:
• Provide technical support for desktops, laptops, and mobile devices
• Deploy and configure critical applications for the team
• Implement equipment standards and support processes
• Conduct data recovery and troubleshoot technical issues
• Lead one-on-one and group training sessions
Requirements:
• Relevant experience in IT support is an asset
• Proven customer service abilities required
• Unders...