Brazil
- Information Technology (IT)
- Group Functions
**Job Reference #**
- BR
**City**
- Sao Paulo
**Job Type**
- Full Time
**Your role**
- Do you have proven ability to solve complex issues, covering both technical and business needs?
We’re looking for a IT support analyst to:
- support the Service & Product Manager across several technical domains
- contribute expertise to the management of existing and new IT products and services
- define workarounds for known errors
- initiate process improvements
- maintain a knowledge database
**Your team**
- You’ll be working in the IT team in São Paulo.
**Your expertise**
- +5 years of hands-on experience with IT Support Area
- ability to solve complex issues, good at problem statement analysis and solution design thinking
- track record of influencing senior IT stakeholders and business partners
- confident communicator that can explain technology to non-technical audienc...