The IT Administrator incumbent is responsible for providing daily technical support to end users, resolving desktop and hardware issues, assisting with basic network connectivity problems, and supporting local IT operations in Montreal and Cornwall under the guidance of the Regional IT Manager/Corporate IT. This position will serve as backup IT support for the Central region.

Functional Responsibilities

• Be fully bilingual both in French and English
• Serve as the primary IT support contact for all on-site users, addressing and resolving desktop, network, wireless, and various hardware issues promptly. Will be required to remotely support off-site users, including being responsible for multiple sites.
• Support and maintain local and wireless network infrastructure (switches, routers, scan guns, wireless access points), and elevate to the appropriate team as necessary.
• Assist with installations, upgrades, an...