Resolve complex technology challenges as an IT Administrator. Enhance client experiences through proactive systems management and support in a hybrid work environment.
You'll be the key technical advisor, ensuring clients' systems run optimally and supporting their needs with efficiency. Your experience in SMB networks, combined with your strong troubleshooting skills, will enable you to make a substantial impact on client relationship management. Elevate their technology experience by resolving issues and implementing improvements.
Key Responsibilities:
• Monitor client systems and optimize network performance
• Provide expert troubleshooting for various IT issues
• Administer user accounts and security permissions
• Conduct server and application support with a focus on COTS
• Handle backups and storage management tasks
Requirements:
• Computer Science or IT diploma/degree required
• 3-5+ years of experience in IT support
• Familiarity with Windows, n...