A leading IoT service provider is hiring a Technical Support Engineer L2 in Mexico City. This role involves resolving complex technical challenges, supporting customers across Latin America, and providing training to in-house teams. Ideal candidates should have a Bachelor's degree in IT or Engineering and 3+ years in technical support. Key skills include troubleshooting, knowledge of SQL and REST APIs, and fluency in English. The position offers competitive salary and benefits, including a hybrid work schedule.
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