Lead the Investor Services department as an Assistant Vice President with State Street. Drive operational excellence and ensure best-in-class client service by managing critical relationships and oversight.
In this pivotal role, you will utilize your extensive fund administration and leadership experience, overseeing managers in client relationships, regulatory controls, and change management. This position requires a strategic approach to ensure teams adhere to policies while fostering a robust, efficient service delivery environment.
Key Responsibilities:
• Manage and enhance robust client relationships
• Ensure IS service delivery consistently meets client expectations
• Resolve complex operational and customer complaints
• Drive procedure development for compliance requirements
• Liaise regularly with senior management regarding departmental feedback
Requirements:
• Degree in Finance or Business (minimum 2.2) or relevant experience
• 6-8 years of Fund ...