· Coordinate necessary investigative techniques and resources, such as fieldwork through internal or external field resources, cognitive interviews, etc., ensuring quality is accurate, timely, and appropriate on all cases
· Gathering facts on issues in question through open-ended interviews and statement taking of witnesses, claimants, and other relevant witnesses.
· Obtaining and preserving physical and documentary evidence to support investigations.
· Preparing objective and concise written reports of investigations as necessary.
· Accurately identify and record all financial impacts for cases worked in the case management system.
· Identifying, creating, and completing fraud training for various lines of business supported by AIG.
· Completing targeted claims reviews for all lines of business within AIG domestically as assigned.