Embrace your curiosity and attention to detail as an intern in customer service at Germain Charlevoix hotel. This internship runs from September 2026 for 3 to 6 months, offering hands-on experience.
In this role, you'll assist with check-in and check-out processes, help agents in difficult situations, and support various tasks essential to customer service. Ideal candidates are those studying Hospitality or related fields, and possess strong communication skills and a customer-centric mindset.
Key Responsibilities: • Help guests with check-in and check-out procedures • Assist agents during complex customer service scenarios • Provide information on hotel services and amenities • Collaborate with different departments for seamless service • Greet guests warmly and ensure their needs are met
Requirements: • Enrollment in Hospitality program or similar • Strong oral and written communication skills • Po...