The Relationship Manager I (RMI) is responsible for managing and retaining a book of business of personal & commercial customers (usually $750K and above). The RMI maintains a highly dedicated professional relationship with each customer to ensure a big picture and unbiased approach to solving their overall financial situation. Coordinates with product specialists such as trust officers, wealth advisors, etc. to integrate solutions. Ensures high standards of service quality are provided to customers to strengthen customer loyalty. Adheres to the Bank's BSA/AML, Compliance and Policies and Procedures. Responsibilities: RMI are seasoned banking professionals. RMIs deliver banking services under a personalized model and the largest array of products and strategies to a book of business. Customer needs tend to be sophisticated. Develops new client business using external knowledge of target market (LATAM). Assesses customer goals and needs and provides comprehensive advice to customers on ...