Do you have Knowledge and Skills/Experience of Microsoft great Plains 2016, Quadrant Workforce, BSSI Health Financial Management Module, Citrix, AD account creation? Do you have Knowledge of Service Management Processes with 2+ years’ experience in supporting remote clients. Experience triaging tickets, prioritizing, categorizing and handling service requests, incidents and problem tickets? If so, this would be a great opportunity for you!
Our client is looking for an Intermediate Systems Administrator/Operations Support Specialist for a 12 month contract in Toronto.
This is an onsite role.
Rate: 330.15-369.56
Advantages • Earn a competitive rate within the industry. • Location: onsite role. • Potential for extension.
Responsibilities • Provide daily ongoing first point of contact support to clients through the Footprint ticketing system or other mechanism