The Insurance AR Specialist reviews monthly accounts receivable, follows up for resolution, contacts insurance and re‑files claims when necessary. Responsible for all aspects of insurance management of assigned payers including follow‑up, research, and problem resolution. The specialist works closely with patients, physicians, and insurance companies to ensure accurate and timely payments and to collect outstanding balances.

Responsibilities

• Maintains every account in the assigned AR within the 60+ day categories; reviews EOBs within a two‑week turnaround.
• Documents accurate collection activity in collection tracking notes.
• Evaluates account status and prioritizes collection actions (letters, phone calls, staff assistance).
• Calls on outstanding balances due from carriers in a timely manner.
• Interviews and counsels patients on outstanding self‑pay balances.
• Responds to incoming telephone or mail inqu...