POSITION OVERVIEW

The Installation Assistant Manager is responsible for overseeing all aspects of the installation department to ensure that projects are completed efficiently, effectively, and in alignment with the company's organizational policies, procedures, and strategic goals. This leadership role requires both office-based coordination and field-level oversight to drive operational excellence.

RESPONSIBILITIES

• Lead and manage both office and field teams, including oversight of 10+ subcontractors and 2+ office staff members
• Supervise subcontracted installation crews as needed to ensure quality and timeliness
• Maintain adequate staffing levels for both support staff and installation crews
• Hold team members accountable for key installation metrics: first-time completion rates, installation lead times, installation gross margins, and crew productivity