Partnership & Integration: Collaborate with multiple technology teams and management to ensure appropriate integration of functions to meet organizational goals.
System Enhancement & Problem Solving: Identify and define necessary system enhancements, analyze existing system logic, pinpoint problems, and recommend/implement solutions.
Expertise & Analysis: Provide expert-level understanding of application support principles. Formulate and define systems scope and objectives for complex, high-impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems, and industry standards, document requirements.
Stakeholder Collaboration: Work closely with Product Ow...