Support all Traditional Banks/Credit Union implementation project requests for existing clients.
Consult directly with customers to understand requirements and be able to offer industry best practice recommendations for successful implementations.
Is able to meet specified job responsibilities with minimal guidance, direction and/or involvement from management.
Will act as primary liaison between Visa support staff and customers and will represent customer system/operational requirements to internal organizations.
Will apply working knowledge of a variety of systems and procedures to assess business and technical impact of project requirements and communicate these to clients and internal Visa departments.
Plan and conduct member meetings and conference calls.
Manage routine and non-routine, moderately complex processing and change requests, as well as support customer initiatives.