Join as a Travel Claims Manager and lead a dynamic team within a hybrid work model. This role focuses on mentorship, operational excellence, and client relationship management.
In this pivotal leadership role, you will oversee a team dedicated to managing travel insurance claims. Expect to engage in hands-on support for team members, while also driving process innovations and ensuring compliance with insurance standards. Your leadership in this growing sector will enhance team performance and operational metrics.
Key Responsibilities:
• Direct coaching and mentorship of claims teams
• Manage daily operational workflows and KPIs
• Lead implementation of process improvements
• Collaborate across functions on service delivery
• Review claims for compliance and quality
Requirements:
• Over 10 years of experience in claims management
• Strong track record in high-volume claims environments
• Leadership in process improvement initiatives
• Experience with ...